Abu Dhabi

The Department of Municipalities and Transport (DMT) awarded its strategic partners and stakeholders with trophies, following their successful contribution in launching the first phase of the unified Correspondence Tracking System (CTS) initiative.

The new CTS is a shared platform that enables the tracking and management of correspondence between government entities, including the DMT, in a secure, easy and timely manner. The CTS covers the entire correspondence process, from submission to retrieval between each of the entities.

At the honouring ceremony, several officials and representatives from government entities and organisations, were presented with trophies for their instrumental role in the CTS process.

They included Abu Dhabi Police, Abu Dhabi Judicial Department, the Human Resources Authority, Abu Dhabi Waste Management Center (Tadweer), Abu Dhabi Sewerage Company (ADSSC) and Modon Properties.

H.E. Abdullah Al Hameli, Advisor to the Chairman at the DMT, said: “This initiative is the culmination of hard work and collaboration between the DMT and its strategic partners.
We have built close and effective partnerships that are keeping up with the pace of technological changes, and perfectly aligned with the vision of our wise leadership to consolidate work systems that supports local development and ultimately helps serve communities across Abu Dhabi.
This initiative has been successful in establishing an integrated and secure electronic messaging system, which promotes the mechanism of recording and managing correspondence, with the highest levels of efficiency and transparency.
It contributes to the integration of services, simplification of procedures and speeds up the pace of delivery.”

Al Hameli added that the CTS initiative is part of DMT digital transformation programme that enhances digital work environments, communication, operations and productivity between government entities.

The initiative also stablishes principles of governance and transparency in the workplace to ensure optimal use of financial and human resources, to meet the aspirations of our leaders.

Fatima Al Ali, Project Manager of the CTS initiative, said: “This initiative is the result of what has been achieved internally through linking the correspondence of DMT with its merged entities.
The unified correspondence system with other entities has been expanded in order to facilitate its completion.
In addition to government entities using the CTS as the primary messaging platform, they can also submit individual requests by using the e-Correspondence link on the DMT’s website .”

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